Eddie Miles, a training instructor with the Fort Benning Casualty Assistance Center (CAC), certified 10 U.S. Army and Army Reserve Soldiers to serve as Casualty Notification and Casualty Assistance Officers during a three-day class at the 335th Signal Command (Theater) Headquarters in East Point June 12-14.

The enhanced training stresses empathy from beginning to end, and Miles instructed Soldiers how to foster a positive relationship between the Army and the bereaved during a difficult time.